By: Navin Gupta, VP, Home Health, Hospice & Private Duty, MatrixCare
The digital age has created an overhaul of technology within the healthcare industry – transforming health records into collections of electronic data that should simplify administration processes for providers everywhere.
But just because health records have gone digital, doesn’t mean it makes communication any easier between providers. That’s why connected care, or interoperability, is crucial to the future of healthcare, and home-based care is no exception.
With many home-based care agencies falling behind when it comes to interoperability, there are plenty of reasons they should adopt these technologies sooner rather than later. Here are five benefits:
It Can Enhance Relationships with Referral Sources
The majority of post-acute referral sources already communicate secure patient data electronically. Simplifying that communication between referral source and provider should always be a priority, so adopting compatible technology is a no-brainer. Having the technology that allows your agency to do this will set you apart from the competition.
It Can Create More Efficient Operations
From computers to medical equipment – it’s always important to see a return with any technology investment in your agency. With interoperability, the return is clear. Sending and receiving data electronically means fewer documents, less effort searching client and patient records, less time communicating with providers and more immediate information.
This increased visibility of patient information can result in more thorough documentation, greater likelihood of approved claims and full reimbursements. Interoperability will ultimately minimize waste of both time and paper, which means you can spend more time with more patients – affecting your bottom line.
It Can Boost Productivity
With a more efficient system comes a better process, meaning your staff spends less time performing tedious administration tasks and more time being productive with clients, providers and referral sources. While many agencies fear technology replacing jobs, it can actually enhance many roles, allowing them to focus on what is important, like client care and accurate documentation.
It Can Improve the Client and Patient Experience
All these benefits come together to create a better client experience. More efficient processes allow for more time with clients and their family members, improved communication means data gets shared quickly and accurately, and trusted providers stay connected in order to provide better care.
It Will Prepare You for the Inevitable
Whether you want to embrace technology or not, it’s here to stay – not only to enhance your business, but also to keep you connected to other providers. Differentiate your agency by adopting this technology now, and be an industry leader as you move toward a more connected future.
Don’t wait. Find your competitive advantage today!