OIG releases nursing home complaint trends

The Office of Inspector General (OIG) has released an interactive map detailing nursing home complaint trends between 2016 and 2018. The map breaks down the amount of complaints per 1000 residents in each state. Of the 50 states, and Washington D.C, nine states had more than 60 serious complains per thousand residents. The report found […]

CMS releases 2020 Medicare premiums and deductibles fact sheet

CMS has released a fact sheet for 2020 Medicare Part A premiums and deductibles. The 2020 coinsurance amounts are as follows: Part A Deductible and Coinsurance Amounts for Calendar Years 2019 and 2020 by Type of Cost Sharing 2019 2020 Inpatient hospital deductible $1,364 $1,408 Daily coinsurance for 61st-90th Day $341 $352 Daily coinsurance for lifetime […]

The way you need to market your home care agency is changing

A lot of college professors say that one of the toughest subjects to teach is marketing. Why? It changes too rapidly. By the time a textbook is published, the tactics it teaches are often out of date. My degree is in marketing, but I learned quickly that to be a good marketer, you need a […]

Double down on flu prevention to protect client outcomes, employee productivity

Make efforts to ensure all staff receive the flu vaccine and re-educate them on best practices around influenza-specific infection prevention steps. Do this to better ensure employee productivity and positive client outcomes this flu season. Flu season began in October and there have already been reports of flu-related deaths, including a 90-year-old in New Mexico, […]

The number of 5-star agencies in quality of care dipped slightly in October 2019

The number of agencies achieving five stars in the quality of care ratings dropped slightly in the October 2019 refresh of Home Health Compare. While this isn’t the first time it’s happened, typically the number increases quarter over quarter. CMS data show 641 agencies nationwide earned five stars in the ratings system involving quality of care, […]

CMS to hold home health, hospice open door forum

CMS will hold its next home health, hospice and durable medical equipment open door forum at 2 p.m. EST on Nov. 6. Topics will include the home health payment rule and the review choice demonstration as well as a home health billing update related to the Patient-Driven Groupings Model (PDGM). View the agenda at

House passes hospice education and training act

The U.S. House of Representatives passed the Palliative Care and Hospice Education and Training Act (PCHETA) on Oct. 28. The bill has since been received by the Senate and referred to the committee on health, education, labor and pensions. Designed to promote education and research in palliative care and hospice, the bill would create fellowships […]

Nursing home employment rates decline in October

Nursing home employment rates declined in October, according to an update by the Bureau of Labor Statistics (BLS) released November 1. Although the report does not specify what caused the 1.3% dip, earlier reports of therapist layoffs seem a likely culprit for the dip in employment rates. This doesn’t necessarily mean that PDPM is to […]

Wildfire forces prompt evacuation at California nursing home

When 46 Fire raged toward Riverside Heights Healthcare Center in Jurupa Valley, CA. October 30th, staff had just 15 minutes to evacuate more than five dozen residents, many whom were confined to beds and wheelchairs. Within those 15 minutes, staff gathered all residents of the 70-bed facility into a common room, dialed 911 for assistance, […]