Category: Private Duty

Automate your employee recognition program, improve turnover rates

Create an employee rewards program that uses your scheduling software to track points for behaviors including clocking in on time, taking over shifts as needed, calling office staff’s attention to client issues and unsolicited compliments from clients. Several years ago, Heavenly Care Home Health in Austin, Texas, created such a system with an automated way […]

Background checks for long-term workers needs more attention from states

Several states are running behind on implementation of a national background check program covering home health agencies and hospice providers, as well as providers of personal care services. Only two out of 11 states that concluded their participation in the program in 2017 and 2018 implemented all the requirements, according to a report from the […]

New York State Lawmakers Ratify Dramatic Proemployee Changes to NYSHRL

On August 12, New York Governor Andrew Cuomo signed into law substantial and far-reaching amendments to the New York State Human Rights Law (NYSHRL), the state statute that prohibits discrimination and discriminatory harassment. The amendments amplify laws that New York state enacted in 2018 to combat sexual harassment. Here are important facts about the amendments […]

Consider these 4 tips to bolster your agency’s caregiver recruitment efforts

Turnover for private duty caregivers is an ongoing challenge in the industry, and it’s only getting worse. In 2018 the turnover rate increased to 81.6%, according to the spring edition of the 2019 Home Care Benchmarking Study by Home Care Pulse of Rexburg, Idaho. That’s up from 66.7% in 2017. Consider the following tips to […]

NLRB’s decision on mandatory arbitration ‘levels the playing field’ for employers

The National Labor Relations Board’s (NLRB) August 14 decision on employers’ use of mandatory arbitration agreements provides clarity and helps companies conduct business “without having to walk on eggshells,” according to the lead attorney arguing the employer’s case before the Board. The Board’s decision in Cordua Restaurants, Inc., was the first NLRB case on mandatory […]

5 tips to improve mealtime, nutrition for your agency’s clients

Cooking and nutrition training not only enables caregivers to provide clients with better tasting food, but also with meals that are better for them. “Caregivers need to understand how to take care of these more chronic and fragile older clients,” says Chef Beth Scholer, CC, CDM, CFPP and CEO of Caregivers Kitchen. “Most don’t understand […]

Improve client outcomes and satisfaction with nutrition, culinary training

Training caregivers to address nutrition and improve their own cooking skills can help with both client outcomes and satisfaction. Several years ago, Angel Corps co-owner Dorian Maples realized the agency had a problem with its meal preparation services. “We were getting consistent complaints from our clients that our staff didn’t know how to cook,” Maples […]

Employers likely to notice change after Acosta’s departure from DOL

U.S. Department of Labor (DOL) Secretary Alexander Acosta’s announcement that he is leaving his post amid controversy over his role in a lenient plea deal for multimillionaire Jeffrey Epstein is likely to bring a change in tone to the agency. Acosta’s resignation will be effective a week after his July 12 announcement. He had faced […]