Tag: caregivers

Review documentation to ensure it’s written in understandable language

Ensure caregivers speak to clients in a way that clients can comprehend and that any documentation your agency provides is understandable as well. A huge percentage of U.S. adults have some form of literacy issue, notes Misty Kevech, project coordinator for the Home Health Quality Improvement (HHQI) National Campaign. And clients who are 65 years […]

Drive client satisfaction, caregiver retention with the right office staff

Don’t ignore the impact office employees have on client satisfaction and caregiver recruitment and retention. Doing so could cost your agency dearly. High-caliber office staff helped one Colorado-based private duty agency grow to a mid-sized agency in a short period of time. Touching Hearts At Home had just two people working in the office, but […]

5 tips to improve mealtime, nutrition for your agency’s clients

Cooking and nutrition training not only enables caregivers to provide clients with better tasting food, but also with meals that are better for them. “Caregivers need to understand how to take care of these more chronic and fragile older clients,” says Chef Beth Scholer, CC, CDM, CFPP and CEO of Caregivers Kitchen. “Most don’t understand […]

Improve client outcomes and satisfaction with nutrition, culinary training

Training caregivers to address nutrition and improve their own cooking skills can help with both client outcomes and satisfaction. Several years ago, Angel Corps co-owner Dorian Maples realized the agency had a problem with its meal preparation services. “We were getting consistent complaints from our clients that our staff didn’t know how to cook,” Maples […]

Be mindful when communicating with caregivers about possible registry disclosure

Efforts to potentially rekindle a bill recently vetoed in California and similar legislation that recently passed in Massachusetts could indicate a growing push to disclose home care aide registry contact information to third parties, including labor unions. A law that allows personal contact information of home care aides to be shared with unions or the […]

Caregivers draw support by mapping their relationships

Editor’s note: This article has been republished with permission from the author, Judith Graham, Kaiser Health News. DENVER — Every time Jacque Pearson tried to devise a plan to move her 81-year-old dad, who has Alzheimer’s, from his home in Boise, Idaho, to hers in Denver, she felt stuck. Then, two weeks ago, she had […]

Bill introduced to remedy LTC staffing shortages, increase workforce training

This week Congresswoman Jan Schakowsky and Congresswoman Doris Matsui, co-chairs of the Senior Task Force, introduced a bill to the House that aims to increase investment in geriatric training and caregiver programs for the nation’s long-term care workforce as a way to remedy the worker shortage. Schakowsky and Matsui released a joint statement addressing the […]

Aging together: Seniors join elderly parents in assisted living

According to Kathrin Boerner, an associate professor of gerontology at the University of Massachusetts, Boston, the elderly population (age 80+) is expected to increase 51% between 2010 and 2030. Two-thirds of this elderly population have “advanced-age children, who typically serve as their primary caregiver.” Kaiser Health News reports that this growing group of senior caregivers […]

Attorney answers agencies’ questions on overtime, wage-and-hour rules

Following a recent DecisionHealth webinar about how to stay ahead of changing overtime and wage-and-hour rules to ensure compliance, agencies asked questions of attorney Angelo Spinola, shareholder with Atlanta-based Littler Mendelson. Here are some of his answers. Q: After hours on-call question: Can you pay a lump sum for the day/weekend, or does it also […]