Category: Private Duty

8 steps to protect patient data sent to and from business associates

Agencies must comply with HIPAA when passing patient protected health information (PHI) back and forth. follow these eight tips to protect your patients and agency from breaches: Assess how you and your business associates transmit PHI to each other as part of your regular HIPAA risk analysis. If you uncover any vulnerabili­ties, resolve them. Ensure […]

Review documentation to ensure it’s written in understandable language

Ensure caregivers speak to clients in a way that clients can comprehend and that any documentation your agency provides is understandable as well. A huge percentage of U.S. adults have some form of literacy issue, notes Misty Kevech, project coordinator for the Home Health Quality Improvement (HHQI) National Campaign. And clients who are 65 years […]

FFCRA Exemptions for Healthcare Providers Clarified

The U.S. Department of Labor (DOL) recently clarified which healthcare providers are exempt from the Families First Coronavirus Response Act’s (FFCRA) paid sick and family and medical leave policies. How We Got Here When the FFCRA was first enacted, the DOL indicated healthcare providers’ employees were exempt from the emergency paid sick leave and expanded […]

Drive client satisfaction, caregiver retention with the right office staff

Don’t ignore the impact office employees have on client satisfaction and caregiver recruitment and retention. Doing so could cost your agency dearly. High-caliber office staff helped one Colorado-based private duty agency grow to a mid-sized agency in a short period of time. Touching Hearts At Home had just two people working in the office, but […]

Follow these nine crucial tips to ensure your agency’s website is ADA compliant

Agencies should ensure that their websites are compliant with the Americans with Disabilities Act (ADA) so that they can reduce their risk of being targeted in a lawsuit or government enforcement action. To protect your agency, take these nine steps: Conduct an informal risk assessment of your website. Visit your site and see whether you […]

Employers looking for answers as presidential election winds down

Finally, the votes are being counted. Election Day closes a process that has seen voters across the country casting early or mail-in ballots for weeks now. Without a crystal ball, employers can’t know what they will face in the next four years, but a look at both candidates, President Donald Trump and former Vice President […]

HIPAA Refresher, Addressing COVID and other concerns

With us today is Joan Usher, a nationally recognized expert in the field of health information management. Find her at jluhealth.com. Today, we’ll be talking about HIPAA, the public health emergency, how to handle staff COVID testing in a HIPAA-compliant way, and more. Listen and subscribe on iTunes Connect, Spotify, or SoundCloud.

CDC Issues Guidance on Isolation, Precautions for COVID-19

The U.S. Centers for Disease Control and Prevention (CDC) recently issued new guidance titled “Duration of Isolation and Precautions for Adults with COVID-19.” The guidance is noteworthy for employers. Previously, the CDC had generally indicated that individuals could potentially return to work following a positive test after spending 14 days in isolation and being fever-free […]

Managing Mental Health During Trying Times

The internet and social media are full of memes, statuses, personal stories, and other commentary lamenting and marveling at the craziness of 2020. Many of these point out that we’re not even done with this chaotic year! One of the biggest changes to normal life facing millions of Americans in 2020 is the sudden shift […]

How to Navigate COVID-19 Protocols to Ensure Health and Safety in the Workplace

As some employees return from working remotely and others continue to work from their facility, there are many regulations and policies that managers and supervisors need to instate to ensure employee health and safety. New federal, state, and local health and safety requirements continue to evolve as companies remain laser-focused on providing a safe working environment for all. […]