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Proposed rule would require written notice for complaints

A new proposed rule issued by CMS would require most Medicare providers and suppliers to give Medicare beneficiaries written notice about their right to contact a Medicare Quality Improvement Organization (QIO) with concerns about quality of care they receive.

Ask the expert: Medicare Part A

Q: If a patient is discharged to a behavior management unit that is hospital-based, is this considered acute care and can she be brought back in on Medicare Part A? A: Yes, if the unit is under hospital licensure.  

2014 SNF Proposed Rule Analysis: Payment changes breakdown

The Centers for Medicare & Medicaid Services (CMS) has released a proposed rule that would update the payment rates used under the prospective payment system (PPS) for skilled nursing facilities (SNFs) for 2014. CMS estimates that aggregate payments to SNFs will increase by $500 million, or 1.4 percent, from payments in 2013. This is based […]

Hospice quality document now available

Source: Home Health Line The hospice quality reporting update for the third quarter of 2018 is now available for download. The document includes frequently asked questions submitted to the Hospice Quality Help Desk. It also includes general updates from the third quarter of 2018 and highlights upcoming events.

Using effective communication practices

In communicating with residents, it is important to be mindful of the methods of expression, while combating possible hindrances and even personality differences.

Empathy is key in November, National Alzheimer’s Awareness month

Empathy allows us to understand people suffering from dementia. Sometimes their way of expressing themselves comes across as a challenging behavior. But nursing home staff should see it as a sign of distress and recognize that something is wrong.

CMS releases HHVBP benchmarks, thresholds

Agencies preparing for Home Health Value-Based Purchasing (HHVBP) in 2023 now have access to achievement thresholds and benchmarks for each quality measure via the Internet Quality Improvement and Evaluation System (iQIES) portal at The achievement thresholds and benchmarks were calculated using quality measure data for 2019, the model baseline year, according to a CMS […]