Tag: author

Q&A: HIPAA during natural disasters

Q: When dealing with a natural disaster such as the California wildfires, does the HIPAA Privacy Rule allow information to be shared more easily? What are some examples of changes to the Privacy Rule during these circumstances? A: When residents are incapacitated or receiving emergency treatment, their information may be included in a facility directory […]

Drive client satisfaction, caregiver retention with the right office staff

Don’t ignore the impact office employees have on client satisfaction and caregiver recruitment and retention. Doing so could cost your agency dearly. High-caliber office staff helped one Colorado-based private duty agency grow to a mid-sized agency in a short period of time. Touching Hearts At Home had just two people working in the office, but […]

Have an idea? Want to be a writer or a speaker? Join HCPro’s talented cast!

Do you have a great idea? Are you wondering if it would translate into a book, an e-product, a presentation? Email editor Olivia MacDonald: omacdonald@hcpro.com and send me your idea. We are always looking for people with post acute care experience to help us reach our readers. Do you have experience with any of the following: […]