Tag: tools

Review documentation to ensure it’s written in understandable language

Ensure caregivers speak to clients in a way that clients can comprehend and that any documentation your agency provides is understandable as well. A huge percentage of U.S. adults have some form of literacy issue, notes Misty Kevech, project coordinator for the Home Health Quality Improvement (HHQI) National Campaign. And clients who are 65 years […]

Managing Communications in the New, Remote World of Work

Effective communication is essential to any team, which is especially true in the business world. Poor communication among team members or different layers of management can lead to a host of problems, including incorrect deliverables, lost productivity, decreased morale, and poor customer service. Communication challenges can arise in any business setting, even within teams that […]

CMS sharing dementia pilot tools

The Centers for Medicare & Medicaid Services (CMS) have shared the revised survey tools used in their dementia care survey pilot in 2014, that focused on the process for prescribing antipsychotic medications, and its expansion in 2015. The move comes after feedback from stakeholders and partners of the national Partnership to Improve Dementia Care in […]

CMS releases new QAPI resources

On June 7, the Centers for Medicare & Medicaid Services (CMS) released a memo sent to state survey agency directors that announced the rollout of introductory materials to help nursing homes establish a foundation to implement and sustain the Quality Assurance and Performance Improvement (QAPI) transition. The introductory materials include: QAPI at a Glance: A […]